Today, more and more companies are looking for individuals with knowledge of handling IT services and management. There are only a few courses that offer a student with a complete understanding of both. Amongst them, ITIL is probably the most well-known.
ITIL, or Information Technology Infrastructure Library, is a popular IT service management system used by multiple organisations around the world. This unique framework is derived from some of the best practices that most private and public sector around companies follow.
Created in 1980, ITIL aimed to improve the service quality of industries around the world. It is still considered one of the most prestigious IT service frameworks today. Individuals who have ITIL certification in Mumbai or anywhere else can find high-paying jobs without any issue.
Who should go for an ITIL certification course?
The ITIL foundation encourages individuals who are looking for basic knowledge of the IT infrastructure and library framework. This course puts equal emphasis on lab-based, practical training and classroom training to make a candidate more accustomed to real-world scenarios.
It is also extremely useful for professionals who have already adopted ITIL and want to better understand and contribute to their companies’ service improvement.
Steps to become an ITIL professional
To build a better understanding of the entire framework, one has to qualify four levels of the course. These are –
- ITIL Foundation – The very first step of becoming ITIL certified is to clear the ITIL foundation course. In this step, a candidate will earn two
- ITIL Intermediate – Mainly focusing on service capability or service lifecycle, a candidate needs an additional 15 points to clear. There are five lifecycles and four capability modules (along with the corresponding exams). Each lifecycle module carries 3 points, whereas each capability module carries four credits.
- ITIL Expert – To clear the ITIL Expert level, one has to gain at least 22 credits. Other than the total of 17 credits earned from the previous levels, a candidate must earn five credits from Managing Across the Lifecycle
- ITIL Master – Finally, to advance from Expert level to Master level, one needs at least five years of work experience in the IT domain. Also, the candidate must be proficient in the usage of ITIL practices.
Benefits of the ITIL certification program
ITIL has a significant influence in the market. A growing interest in cloud computing and a shortage of well trained, field ready IT professionals have turned this course into the most sought-after certification program for the ITIL framework. Almost 52% of young professionals and students from the Asia Pacific region and 68% from Latin America consider ITIL as one of the most important programs.
In India, there is a growing demand for trained individuals who are proficient in cloud computing and handling Infrastructure Technology Infrastructure Library. This makes ITIL certification one of the most popular courses for people looking forward to tap into the growing market.
