Having quick access to information is something that has become a part of our daily lives, so being able to represent data in the...

The internet has grown immensely in the last decade and growth continues to accelerate. This growth means that the amount of data present on the web has also grown to an enormous size. This data can be used to the benefit of many businesses in understanding market trends, customer behaviors and the growth or decline of a product.

Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use it for their benefit. But...