Industrial automation is one of the current trends. Most companies are embracing machines and other automatic systems. The increased use has been as a result of high-end devices and robotics with the improved technology. Several top machinery and software specialists are also producing reliable systems for companies.
If the tests directly represent business paths, I would consider the number completed to be more relevant. The difference is that the tests can be mapped directly to the business in those cases. For example, 80% of the common paths through the feature are covered by automation along with 5 high risk edge cases.
In general, I suggest avoiding metrics for the sake of metrics and try to find something that is an indicator of why you are automating and it’s importance to the business…
Whether full or semi-automation, you must measure the worth of the system to the company.
Here are some of the factors to consider to measure automation success;
Efficiency
The simplification of tasks and ease of controlling tasks is one of the reasons for the increased use of bots and other automation systems. Successful automation is quite efficient in improving all business processes like stock taking, inventory sourcing, and stock forecasting. Efficiency means lesser hours needed to work on tasks and increased sales.
Productivity
Looking into the system’s ability to work without interruption is another way to measure its success. A reliable system should identify any arising issues that might impend production and send notifications promptly. It should also have enough real-time data that allows complete monitoring. The system should also come with enough backup for tracking any recurrent issues.
Accuracy
Manual systems are quite prone to errors like double billing, under billing, among other erroneous applications. While determining the success of your automation success, consider how much it elevates the errors. A successful system does not require you to monitor to ensure accuracy.
Reliability
One of the concerns that come with the human resource is you are never too sure of what to expect. They are prone to sickness, seeking off days, and tire. While these are natural occurrences, they affect your productivity in the long run. This is different from automated systems that come with defined limits. To measure the success of the computerized system, you only have to confirm if it hits the set targets. In case it does not hit targets, you can quickly correct or replace the order.
Compliance
A successful automation system is one that simplifies your compliance procedures. It improves your workflow by assessing and enhancing the control system. It also offers corrective measures in case of any glitches.
The improved compliance comes with faster decisions making based on real-time data. It also reduces the risk of non-complaint fines and bans and eliminates reporting mistakes.
Employee Satisfaction
For a long time, automation has been seen as a threat to human resources. Even though it minimizes the need for several workers, the systems still need specialized skills for operations. Instead of a competition, the systems are complementary to human resources. The success of the automation system relies on how much the employees are receptive to it. The automation system from reputable machinery and software specialists provides for ease of use and safety to the employees.
Conclusion
Most companies are always after cost-saving when implementing automated systems. Even though useful, there are several other ways to measure the ROI of the system. Look into these factors to determine the impact of the automated process to your company.