Error code 3371 in Quickbooks is one of the prevalent errors you will encounter while re-registering the Quickbooks application. The primary reason behind this error is that the EntitlementDataStore.ecml file is missing or damaged. This file consists of all the license information or properties of the application. The error prompt displays: “Error 3371, Status Code -1118: Quickbooks could not load the license data”. You won’t be able to use the application until you fix the issue. So, if you have also encountered this issue, keep reading this post. Here, we have provided you with all the troubleshooting methods you can use and all other relevant information regarding the issue.
Factors Causing Error Code 3371
- The error can occur because of other errors like 80029c4a.
- The Qbregistration.dat file is not present in the system.
- In case the Quickbooks application has some performance issue.
- Connection to Quickbooks company( bookkeeping) file is lost.
- Moreover, if the windows operating system on your system is not updated or partially updated, the error can occur.
- In case MSXML components are damaged on your system.
- Security software present on your system is blocking the communication.
Indications of Quickbooks Error Code 3371
- Quickbooks application hangs or crashes randomly.
- You encountered an unknown HTML file.
- You can not open the Quickbooks file while using the Quickbooks application.
- Unable to copy data from C drive to another drive.
Essential Points to Keep in Mind
First, you will have to make sure that you have updated the operating system on your system.
Next, you will have to save the file and then only use it or import the file.
Troubleshooting Ways for Quickbooks Error Code 3371
You can get rid of the Quickbooks error 3371 with some basic troubleshooting methods. Check out all the processes that we recommend you follow to fix the issue.
Solution 1: Terminate All Quickbooks Application
- To start with, terminate the Quickbooks application on your system.
- You will then have to open the Run window on the screen and type C:\ProgramData\Intuit\Entitlement Client\ v8. After this, you will have to press the Ok button.
- Next, you will have to start Task manager on the system.
- From the list of processes, you will have to look for the QBW32.exe process.
- Now, click on it and choose to end the task.
- After this, you will also have to delete the entitlementdatastore.ecml file.
- Next, start Quickbooks and then again register on the application.
Solution 2: Use Quick Fix My Program
- First, close the Quickbooks application on your system.
- You will then have to download the tool hub on the system and save the downloaded file on the desktop.
- Now, click on the downloaded file and then start the installation process.
- To proceed with the installation process, you will have to choose I Agree on the terms and conditions prompt.
- Follow all the on-screen instructions to complete the installation process. In the end, click on Finish and close the window.
- You will now have to double-click on the tool hub icon to start the tool.
- Now, in the tool hub, you will have to choose the program problems tab.
- Click on the Quick fix my program option and then let the scan complete properly.
- When the scan completes, you will have to close the tool hub window and start Quickbooks.
Solution 3: Update Windows
- First, you will have to press the Windows icon on the screen.
- In the search bar, type updates and then open the windows update option.
- Check if there is any update available. If there is, install the update on the system.
- When done, restart your system.
- You will then have to update the Quickbooks application also.
Solution 4: Employ Quickbooks Install Diagnostic Tool
- For this, you first need to download and install the Quickbooks tool hub on your system.
- You will then have to choose the installation tab.
- Under this, choose the option to run Quickbooks install the diagnostic tool on the system.
- After this, wait for the tool to complete the scan and fix the issues.
- When done, you need to start the Quickbooks application and check if the Quickbooks error 3371 code 11118 is resolved or not.
Solution 5: Delete ECML File
- First, you need to open the Run window on the system by simultaneously pressing the Windows and R keys.
- You will then have to type C:\ProgramData\Intuit\Entitlement Client\ v8 in the box and hit the enter key.
- In windows explorer, the folder will now open up.
- You will have to look for the file having an ecml extension.
- Right-click on it and then remove it from the system.
- After this, you will have to terminate the window and then start Quickbooks. Register on the application again.
Read more: Quickbooks error 15106
Last Say
It is common to face technical issues while using Quickbooks or any other application. But, most of the Quickbooks errors can be resolved with some basic fixation methods. In this post, we have tried to provide every technique that you can use to get rid of the Quickbooks error 3371. Off the chance you reencounter the issue, we suggest you reach out to the support team.
